गोपनीयता नीति

Who we are

Homeilia Homoeopathy Clinic (Shop No. 47, 1st Floor, Dharam Plaza, Behind Paramount Emotions, Sector 1, Greater Noida West, Uttar Pradesh) is responsible for the personal data described here. Questions or requests: +91 92206 56868.

What we collect

• When you book: name, mobile number, optional email, reason for visit, chosen time and language.
• During your care: health information the doctor records, such as case history, consultation notes, prescriptions and payments.
• Technical data needed to keep the site secure, such as IP address, used to stop spam bookings.

Why we use it

• To schedule your appointment and send confirmations, reminders and changes on WhatsApp.
• To provide and record your medical care, as required for good clinical practice.
• With your permission, to ask for feedback after a visit.

We never sell your data or use it for advertising.

Who we share it with

Only the service providers that run this system for us, under contract:

• Supabase (secure database and staff login), hosted in Mumbai, India.
• Meta WhatsApp Business Platform, to deliver appointment messages to your phone.
• Our website and server hosting providers, and Cloudflare for spam protection.

We may also disclose information where the law requires it.

How long we keep it

Medical records are kept for as long as required under applicable medical regulations, and otherwise only as long as needed for your care. You can ask us to delete details we no longer need at any time.

Your rights

You can ask to see, correct or delete your personal data, withdraw consent for messages, or raise a grievance by contacting us at +91 92206 56868. We will respond within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.

Security

Data is encrypted in transit and at rest. Only the clinic's authorised staff can sign in to view patient records, and every request is checked on the server.